This feature is currently in beta. For access please contact email@example.com.
If a contact is already assigned, a Manager will need to re-assign it. All assignments and re-assignments are logged in the timeline view of the contact. To enable any of this options please follow the instructions below.
1.) Tap on More (...) in the lower left on cloze.com or lower right on mobile (iOS or Android).
2.) Tap on Settings
3.) Scroll down to the Cloze Business section and tap on Billing and Settings to expand the section.
Then tap on the Edit button next to Settings and Access Control and then toggle on "Take ownership of unassigned contacts".
Note: Some of these options visible in this screenshot are currently in beta. For access please contact firstname.lastname@example.org.