Knowledge base | Cloze, Inc.

How do I update my credit card?

You can update the credit card tied to your subscription at any time. Please note Cloze supports payments made by Apple iTunes and credit card payments directly on cloze.com. 

Note: You may have payment information tied to both a Cloze Pro account and a Cloze Business (for your team) account. Each can have their own payment method.

For example you may have personally subscribed on iTunes, but then subscribed to additional Cloze Business seats for your team with your business credit card on cloze.com. To update your payment information please follow the instructions for each type of subscription below.

  1. Subscribed via iTunes
  2. Subscribed to Cloze Pro
  3. Subscribed to Cloze Business

SUBSCRIBED VIA ITUNES

If you subscribed to Cloze in the App Store via iTunes please follow Apple's instructions to update your credit card:

Update or Change your iTunes Payment Information


SUBSCRIBED TO CLOZE PRO VIA CLOZE.COM

1.) Tap on More on the lower left side of the screen on Cloze.com

 

2.) Tap on Settings.

 

3.) In the Cloze Pro section tap on the Manage button and then select "Update your Credit Card". 

Note: AFTER you click, it may take a few seconds to load to bring up your billing information and invoice history. 

4.) In the Billing Information section on the right you can make any necessary changes to your payment information. Tap on the Update button when you are done. 

 

 

 

SUBSCRIBED TO CLOZE BUSINESS VIA CLOZE.COM

1.) Tap on More on the lower left side of the screen on Cloze.com

 

2.) Tap on Settings.

 

3.) In the Cloze Business section tap on Billing and Settings to expand the section and then tap on the Manage button. 

Note: AFTER you click, it may take a few seconds to load to bring up your billing information and invoice history. 

4.) In the Billing Information section on the right you can make any necessary changes to your payment information. Tap on the Update button when you are done.