You can change how to display profile icons in the Agenda, Inbox, and other sections in the App Settings section. There are three options:

  1. Show pictures when available, or
  2. Show initials (2 letters), or
  3. Show first letter

1.) Tap on More (...) in the lower right of your screen on mobile (iOS/Android) and lower left on


2.) Tap on Settings


3.) In the App Settings section tap on Display and Layout to expand the section. 

Then scroll down to the section labeled: "Profile Icons" and tap on dropdown to set:

  • Show pictures when available, or
  • Show initials (2 letters), or
  • Show first letter