Preparation checklist before installing the Cloze Call and Text Sync app for iCloud [BETA]
Please note that this new syncing option is in beta. There are a few extra steps below because it is in beta, but once you have it set up, syncing is much easier and faster.
If you have a Mac computer you can now sync your calls and texts to Cloze using iCloud instead of connecting to your iPhone. With this syncing option, you no longer need to connect over Wi-Fi or use a cable to sync your iPhone calls and texts with Cloze. And, you no longer have to enter your passcode each time a sync runs.
There are a few steps to walk through to switch you over, but once you have switched your iPhone calls and texts will sync automatically in the background. Please walk through these steps in order.
- Confirm your computer is using the latest version of macOS (Sonoma).
- Disconnect your existing iPhone connection (and choose "Remove and Keep History").
- Delete the existing Cloze Call and Text Sync app.
- Install the new Cloze Call and Text Sync app for iCloud beta app.
1.) Confirm your Mac is running on Sonoma
macOS Sonoma is required to use the iCloud syncing version of the Cloze Call and Text Sync app. If you are unsure what version of macOS your Mac is running, follow the steps below to check.
- Tap on the Apple icon in the upper left corner of your Mac computer screen.
- Select About this Mac.
- Look to see what version of macOS is listed. If you don't see Sonoma listed, please follow these instructions from Apple to upgrade to Sonoma.
2.) Disconnect your existing iPhone connection
Next, you will remove your existing iPhone connection.
Click on the More Options menu (...) and then select Settings.
- Tap on More in the lower left on your computer (cloze.com).
- Select Settings.
Click on Connected Accounts to expand the section and tap on the gear next to your iPhone.
- Tap on Connect Accounts to expand the section
- Tap on the gear next to your iPhone connection.
Click on the Remove button next to Remove and Keep History.
It is important to select the Remove and Keep History option so you retain your previous call and text history.
- Click on the Remove button next to Remove and Keep History.
- Click on the Remove button to confirm removing your iPhone connection.
3.) Uninstall the existing Cloze Call and Text Sync app
Before installing the new app with iCloud syncing, you'll need to remove the current one. Apple Support also provides these instructions on how to uninstall an app on your Mac.
- Click on the Cloze Call and Text Sync App icon in the menu bar at the top of the screen.
- Select Quit.
- Open the Finder app on your Mac and select Applications in the left menu.
- Select the Cloze Call and Text Sync App.
- Right-click and select Move to Trash.
