How do I update iTunes on my Windows computer?

The Cloze Call and Text Sync App for iOS relies on Apple software to recognize your iPhone. If the Cloze Call and Text Sync App for iOS does not recognize your iPhone then it's very likely that your Apple software is not up to date.

If you've installed iTunes from the Microsoft Store, it is likely causing any connectivity issues you are seeing with the Cloze Call and Text Sync App for iOS. We highly recommend using the version of iTunes downloaded directly from Apple. 

Update and Repair iTunes

To make this easy we include a repair option that will update iTunes to the latest version from Apple (instead of the Microsoft Store version). 

1.) Click on the Cloze icon in the menu bar and select  Advanced.

If the icon is not showing in the toolbar, click on the up arrow and then the Cloze logo.

2.) Select  Advanced and then Repair iTunes

3.) The repair process will download a new version of iTunes for you. 

4.) If it was installed from the Windows Store it will automatically uninstall it.

5.) Then it launches the downloaded iTunes installer. Follow the steps to install iTunes. 

Follow the installation process to install iTunes. You may be prompted to reboot your computer. Once iTunes has been installed you can try to sync your iPhone again. 

6.) Open iTunes once. 

After you install iTunes please open iTunes once. This is an important step to ensure iTunes is initiated.

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