How do I connect a shared inbox?

Shared inboxes in Microsoft365 are full email accounts (that can send/receive emails) but which are not real logins. One or more users can be connected to a shared inbox to send/receive emails through it.


If you are trying to connect a shared inbox to Cloze as a source, please follow these steps:

  • Log into the Cloze account you want to connect the source to
  • Go to the following URL: https://www.cloze.com/me/auth/microsoft2?shared=<shared-inbox-email>
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