How do I translate custom fields based on the recipient's language?

With Cloze you can translate custom fields and templates to ensure that the recipient receives your content in their local language. For example, when sending properties to a potential buyer the template can dynamically change to display the description, email subject, custom field labels, and button labels in the recipient's preferred language. Cloze will use the country and formatting options set in their Cloze profile to display the translated content. By default, the contact's country is used to select the formatting and translated content. 

Translating specific content

For any Cloze template you can translate:

• The subject of the email
• The body of the email
• Custom Fields and associated picklist values (see below for more details)
• Property (or Deal, Project, Sale, Job, etc..) descriptions
• Marketing Email button labels
• Marketing email templates

Cloze automatically selects the translation based on the contact (country, locale, and language used in email communication).

A preferred language can also be set by tapping on the Locale dropdown and selecting a language. 

In this example, because the locale is set to English, any translated content will use English instead of Italian.

How to translate custom fields based on the recipient's language

Both custom field labels and values (picklists) can be translated. 

Here are step-by-step instructions on how to create translations for a Custom Field. 

1.) Tap on the More Options menu (...) and then select Settings. 

Mobile: 

1. Tap on More in the lower right of your screen on mobile (iOS/Android).
2. Select Settings. 

On your computer: 

1. Tap on More in the lower left on your computer (cloze.com). 
2. Select Settings. 

3.) Scroll down to the Customizations section and tap on Custom Fields to expand the section. 

4.) Tap on the gear icon next to People, Companies, or Deals (Projects/Properties/Jobs, etc.).

5.) Tap on the gear icon next to the field you wish to translate. 

Or, if you are creating a new field tap on the Add button and then select Field. 

6.) Tap on the Globe icon next to the title.

7.) Tap on Add next to New Language and select each language you wish to include. The languages will be added to the list above. You can also change the default language. Tap Save to save your changes.

8.) For Pick Lists, scroll down to the pick list values. Tap on the gear icon.

9.) Tap on the Globe icon and follow the same steps as before - tap on Add and select each language you want to include. Tap on Save to save your changes.

The globe icon next to the first picklist value indicates that there are languages the value can be translated to.