How do I translate a template subject based on the recipient's language?
With Cloze you can translate custom fields and templates content to ensure that the recipient receives your content in their local language. For example, when sending properties to a potential buyer the template can dynamically change to display the description, email subject, custom field labels, and button labels in the recipient's preferred language. Cloze will use the country and formatting options set in their Cloze profile to display the translated content. By default, the contact's country is used to select the formatting and translated content.
Translating specific content
For any Cloze template, you can translate:
- The subject of the email (see below for more details)
- The body of the email
- Custom Fields and associated picklist values
- Property (or Deal, Project, Sale, Job, etc..) descriptions
- Marketing Email button labels (see below for more details)
Cloze automatically selects the translation based on the contact
In this example, because the formatting is set to automatic and the country is set to Italy, any content that has been translated to Italian will be used.
A preferred language can also be set by tapping on the Formatting dropdown and selecting a language.
In this example, because the formatting is set to English, any translated content will use English instead of Italian.
How to translate the email subject based on the recipient's language
When creating an email template you can include a subject. The subject can be translated into other languages based on the recipient's locale.
Here are step-by-step instructions on how to create translations for an email subject.
1.) Tap on More (...) in the lower right of your screen on mobile (iOS/Android) and lower left on cloze.com.
2.) Tap on Template Library
3.) Select the template you wish to edit.
5.) Tap on Edit.
6.) Tap on the globe icon next to the subject.
Note that you can provide translated subjects for both personal and marketing email.
Personal Email:
Marketing Email
For Marketing Email, you can translate both the subject and the preview (the snippet of text the recipient will see before they open the email).
8.) Tap on Add next to New Language.
