How do I translate a template subject based on the recipient's language?

With Cloze you can translate custom fields and templates content to ensure that the recipient receives your content in their local language. For example, when sending properties to a potential buyer the template can dynamically change to display the description, email subject, custom field labels, and button labels in the recipient's preferred language. Cloze will use the country and formatting options set in their Cloze profile to display the translated content. By default, the contact's country is used to select the formatting and translated content.

Translating specific content

For any Cloze template, you can translate:

The subject of the email (see below for more details)
The body of the email
Custom Fields and associated picklist values
Property (or Deal, Project, Sale, Job, etc..) descriptions
Marketing Email button labels (see below for more details)
Marketing email templates

Cloze automatically selects the translation based on the contact (country, locale, and language used in email communication).

A preferred language can also be set by tapping on the Locale dropdown and selecting a language.

In this example, because the locale is set to English, any translated content will use English instead of Italian.

How to translate the email subject based on the recipient's language

When creating an email template you can include a subject. The subject can be translated into other languages based on the recipient's locale.

Here are step-by-step instructions on how to create translations for an email subject.

1.) Navigate to the Template Library and tap on the new template (+) icon.

Mobile:

Tap on More in the lower right of your screen on mobile (iOS/Android).
Select Template Library.
Tap on the new template (+) icon.

On your computer:

Please note you may see the Library on the left-hand screen navigation. If not follow the instructions below to access the More menu and then select the Template Library.

Tap on More in the lower left on your computer (cloze.com).
Select Template Library.

3.) Select the template you wish to edit and then tap on Edit.

4.) Tap on the globe icon next to the subject.

Note that you can provide translated subjects for both personal and marketing email.

For Marketing Email, you can translate both the subject and the preview (the snippet of text the recipient will see before they open the email).

5.) Tap on Add next to New Language and select each language you wish to include.

Cloze will include a translation for the field name automatically, but you can make refinements as needed after you select each language.

6.) Tap on Save to save your changes.