Can I turn off email open tracking?

Yes. There is an option to toggle on or off email open tracking along the bottom of the Cloze email composer.

If you turn tracking off (unfilled bell icon), the next time you reply or compose an email tracking will remain off until you enable it again. It is local to each device - so you'll need to do this for each device that is connected to Cloze. 

  1. Look for the drop-down menu in the upper-right of the email composer.
  2. Tap on Tracking.
  3. Select what you want to track. Tap on No Tracking if you do not want to track at all.
  1. The open tracking feature is enabled when the bell icon is filled in. To turn open tracking off, select No Tracking.

Notification Details and Silencing Notifications
You can tap on your sent message and scroll to the bottom to see a section called Open Tracking with a complete history of notifications. It will also appear in your agenda. You will receive notifications when the email is opened. 
  1. You can silence notifications for new opens and link clicks by opening the notification on the agenda, scrolling down to the Open Tracking section, and tapping on the icon.
  2. If, after silencing the alerts, you change your mind you can tap on the mute icon again to re-enable notifications. 


Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.