How do I enable or disable email open tracking?

By default Cloze will track whether a message has been opened or any link with in your email has been clicked.

Please note email open tracking is premium feature. You can subscribe to Cloze Pro to utilize this feature. 

If you turn tracking off (unfilled bell icon), the next time you reply or compose an email tracking will remain off until you enable it again. It is local to each device - so you'll need to do this for each device that is connected to Cloze. 

  1. Look for the drop-down menu in the upper-right of the email composer.
  2. Tap on Tracking.
  3. Select what you want to track. Tap on No Tracking if you do not want to track at all.
  1. The open tracking feature is enabled when the bell icon is filled in. To turn open tracking off, select No Tracking.

Notification Details 
You can tap on your sent message and scroll to the bottom to see a section called Open Tracking with a complete history of notifications. It will also appear in your agenda. You will receive notifications when the email is opened. 
  1. You can silence notifications for new opens and link clicks by opening the notification on the agenda, scrolling down to the Open Tracking section, and tapping on the icon.
  2. If, after silencing the alerts, you change your mind you can tap on the mute icon again to re-enable notifications. 


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