New Content - Campaign “Wait For” settings

Note:  The Cloze Campaigns feature is currently in beta and included as part of the Cloze Business Platinum Plan. Please reach out to support@cloze.com for early access.

There are several types of wait options that can be automated with a Campaign. For example, a Campaign can automatically wait for a pause in the conversation or wait for a fixed amount of time before continuing to the next Campaign step.

Below you will find the "Wait For" campaigns settings for New Content:

  • Template details

A campaign step can be set to wait for new content to arrive such as a newsletter or other marketing emails. You can pair this type of waiting with a pause in the conversation. Because Cloze automatically logs your call, texts, emails, and meetings it can smartly pause a campaign and wait until after a certain amount of time goes by since the last interaction.

Example campaign: Long term nurturing

In the example below, this long-term nurturing campaign fills the gaps in between your real conversations. 

  1. The Campaign pauses automatically when you’re actively talking so there’s no “crosstalk”.
  2. It looks for new content automatically and makes sure not to send the same content twice (e.g. you go on vacation and don’t update your newsletter).
  3. If new content is available it automatically sends the email when new content is available. 

New Content Campaign "Wait For" Settings.

Tap on the + icon and select New Content.

Template Details

Template

This will wait until the content of the template changes after the Start of the Campaign or after the last Wait for New Content occurred in this campaign.

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