Branch if it's Work Time - Campaign “Decisions” settings

The Cloze Campaigns feature is included as part of the Cloze Business Platinum Plan

There are several types of decision options that can be automated with a Campaign. For example, a Campaign could branch based on a lead source and provide different content for each decision branch.

Below you will find the "Decisions" campaigns settings for Branch if it's Work Time:

  • Pick Types of Times

Example Campaign: Branch if it's Work Time

In this example, the Campaign can branch by:

  1. During work hours
  2. Before work hours - On a work day
  3. Outside work hours - Tomorrow is a work day
  4. Outside work hours - Tomorrow is not a work day

Branching is a decision to go down only one of the different branches. The first branch to match gets its steps run – others are skipped. The Campaign then proceeds to complete all of the steps in the branch. In this example, if the current time is on a workday, but before work hours, the Campaign matches on the Before work hours - On a work day branch (1.2 below) and completes all steps (1.2.1 - 1.2.2) in this branch. 

This type of branching lets you customize the campaign steps and content based on your availability. For example, if a lead arrives after hours, you can set expectations that you'll follow up the next day when the office opens.

Branch by if it's Work Time Campaign "Decisions" Settings.

Tap on the + icon and select Branch by if it's work time.

Pick Types of Times

Tap on the dropdown menu and select the types of times.

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