How Do I Share a Text Message If It’s Private or Redacted?

Example of Redacted Text Message

To share a text message if it has been redacted or marked as private:

1.) Tap on the text message to expand it. The eye with a slash through it indicates that the message is private.

2.) Once expanded:

a. Tap on the three dots towards the upper-right of the message.

b. Tap on "Message Privacy".

(In this example, team members can see that a text message occurred but they cannot see the content.)

3.) Tap on "Allow Sharing".

For the user, the text will appear as this in their account:

For team members that can see the shared content, the text will now appear like this: