How do I set a preferred email address?

Cloze will automatically sort the last email address you have used to the top for quick access and to ensure you select the most current address when emailing someone. If a contact prefers that you use a specific email address for communication (work, personal or overall), you can set this to be "preferred" in the edit section of the contact record. Cloze will then always sort the preferred email address to the top for this contact.

Tip: If you have apps connected like ActivePipe, Cloze will use the preferred email address when syncing contacts. If you do not have a preferred email address set for a contact, Cloze will use the first email address listed for the contact.


1.) Tap on any contact photo and the contact profile will open. Then tap on Edit. 

2.) Tap on Contact Info.

3.) Tap on the Email Address type icon. Select either "Preferred - Work" or "Preferred - Personal (Home)".

Once a preferred email is selected for work and/or personal, you can select an overall preferred address.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.