Fixed Amount of Time - Campaign “Wait For” settings

Note:  The Cloze Campaigns feature is currently in beta and included as part of the Cloze Business Platinum Plan. Please reach out to support@cloze.com for early access.

There are several types of wait options that can be automated with a Campaign. For example, a Campaign can automatically wait for a pause in the conversation or wait for a fixed amount of time before continuing to the next Campaign step. 

Below you will find the "Wait For" campaigns settings for  Fixed Amount of Time:

  • Wait
  • Wait Until Work Time

The Fixed Amount of Time step is helpful if you want to Pause between actions. In the example below each Auto Send Email action has a 1-day wait between steps. 

Fixed Amount of Time Campaign "Wait For" Settings.

Tap on the + icon and select  Fixed Amount of Time.

Wait Time After Last Block

Wait

Set how long to wait until proceeding to the next Campaign step.

Wait Until Work Time

With this option toggled on, the waiting period won't start until Work time hours. If the Campaign step triggers during work hours, the waiting time (as set in Wait above) starts immediately. If the Campaign step triggers after work hours, the waiting time (as set in Wait above) starts as soon as the next work hours begin. 

Work hours are set in the Work Week and Locale section of Settings

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