Pause in Conversation - Campaign “Wait For” settings
Note: The Cloze Campaigns feature is currently in beta and included as part of the Cloze Business Platinum Plan. Please reach out to email@example.com for early access.
There are several types of wait options that can be automated with a Campaign. For example, a Campaign can automatically wait for a pause in the conversation or wait for a fixed amount of time before continuing to the next Campaign step.
Below you will find the "Wait For" campaigns settings for Pause in Conversation:
- Wait After Last Interaction
- Wait Until Work Time
Because Cloze automatically logs your call, texts, emails, and meetings it can smartly pause a campaign and wait until after a certain amount of time goes by since the last interaction.
Example campaign: Long term nurturing
In the example below, this long-term nurturing campaign fills the gaps in between your real conversations.
- The Campaign pauses automatically when you’re actively talking so there’s no “crosstalk”.
- It looks for new content automatically and makes sure not to send the same content twice (e.g. you go on vacation and don’t update your newsletter).
- If new content is available it automatically sends the email when new content is available.
Pause in Conversation Campaign "Wait For" Settings.
Tap on the + icon and select Pause in Conversation.
Wait After Last Interaction
Set how long to wait until after the last interaction before proceeding to the next Campaign step.
Wait Until Work Time
With this option toggled on, the step won't advance until Work time hours. If the last interaction Campaign step triggers during work hours, the step advances immediately. If the last interaction Campaign step triggers after work hours, the step advances as soon as the next work hours begin.
Work hours are set in the Work Week and Locale section of Settings.