How do I create a call script template?
The Cloze Library provides a centralized location to manage all types of templates in one place. You can create several types of templates:
- Personal email
- Marketing email
- Call script (see below)
- Text message
- Campaign
- Article
- Snippet
Call script templates provide you with an easy-to-follow way to ensure you make all your key points on every call. When you start your call Cloze includes the call script and a place to take notes so you can capture all the details of your conversation.
Tip: Use Next Steps and templates to ensure every lead, prospect, and client has a follow-up plan. Next Steps can have email, text, and call script templates to help you and your team speed through follow-up.
Create a call script template from the Template Library
1.) Tap on More (...) in the lower right of your screen on mobile (iOS/Android) and lower left on cloze.com.
2.) Tap on Template Library.
3.) Tap on the new template icon to create a new template and then select Call Script.
4.) Create your template and then save it. When setting a category you can select from existing categories you have previously created or create a new category.
5.) Save your template.
Only Admins or other team members with the appropriate permission
If you are the Cloze Admin for your team (or have the appropriate permissions) you'll also have an option to save a template to a Staging Library or your team's shared Library. Members of your team with the appropriate role permission can access and review templates in the staging and team Library.
Published templates can be placed in three different types of Libraries:
- My Library - is your personal library (only you can see templates in this library)
- Your team library (Staging) - staging is only visible to people with permission to see it
- Your team library - visible to everyone on your team
Use your template
In this example, the call script template is tied to a Next Step. Next Steps can have email, text, and call script templates to help you and your team speed through follow-up.
You can also use a call script when calling someone directly.
