Cloze can help you comply with the GDPR

Cloze provides you with the tools you need in order to be compliant with the GDPR.

Note: Cloze offers our software and Help Center as a resource, but we don’t offer legal advice.

We recommend you contact your legal counsel to find out how the GDPR impacts you. The GDPR affords your EU citizen clients and potential clients many rights including, but not limited to:

  • The right of access
  • The right to rectification
  • The right to erasure (aka "right to be forgotten")
  • The right to restrict processing
  • The right to data portability

Cloze provides you with the tools you need in order to be compliant with the GDPR and to handle these types of requests. In general, your customers will contact you (for example to get you to remove information, get a copy of it, etc.) and you will then use the features of Cloze to comply with their requests.  

Cloze GDPR Compliance Features

Please see below to learn more about the many features Cloze offers to help you with your GDPR compliance. 

Right to erasure (aka "right to be forgotten")

Under Article 17 of the GDPR EU citizen clients have the "right to erasure" (or "right to be forgotten" as it is better known).

To help you with these right to be forgotten requests we have a Data Cleanup feature that allows you to quickly find and remove contact information, communication history, and content related to a specific person from Cloze. 

The feature also helps you find all of the places outside of Cloze where this data resides as well.  

Right of access and rectification features

You can export a history of your activity with a person if requested with Cloze. This export file generates a detailed log of your activity related to a person (for example what emails and calls you’ve exchanged).

Lawful Basis tracking and enforcement

As the Controller you will need what is called Lawful Basis for the processing of personal information of EU citizens. These are found in Article 6 of the GDPR.  To help you with this aspect of the GDPR we offer several features for the tracking and enforcement:



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